FAQ

About Our Products

Our products reflect centuries of archery heritage, combining traditional craftsmanship with modern precision. From English longbows handcrafted in London to Hungarian horse bows made with authentic techniques, each item is curated for archers who value heritage and performance.

Absolutely. Our range includes tournament-grade equipment like precision grain scales, competition-ready fletching jigs, and professional arrow straighteners – all selected by our team of competitive archers.

Yes. We offer complete arrow-making kits and beginner-friendly flatbows ideal for those starting their archery journey. Our cresting pens and glue-in points also allow newcomers to traditional arrow crafting.

Ordering & Payments

We accept Visa, MasterCard, JCB, and PayPal – all processed through our secure payment gateway for your protection.

As seriously as we take bowstring tension, we treat your data security. Our payment systems use industry-standard encryption, and we never store full payment details.

This could be due to: insufficient funds, incorrect CVV, or your bank’s security measures. We recommend contacting your card issuer or trying an alternative payment method.

Shipping & Delivery

We offer two trusted services:
Standard Shipping (£12.95): DHL/FedEx delivery in 10-15 business days
Free Shipping: EMS service for orders over £50 (15-25 business days)

Due to customs restrictions on archery equipment, we regrettably cannot serve some remote regions and parts of Asia. This reflects legal constraints, not our preferences.

Yes. All deliveries require signature confirmation to ensure your valuable archery equipment reaches you securely.

Returns & Exchanges

We offer a 15-day return policy from delivery date. Items must be unused and in original packaging. Please contact [email protected] to initiate returns.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect (which our meticulous London curation makes unlikely).

Once received at our workshop, refunds are processed within 5 business days and typically appear in your account within 3-10 business days thereafter.

Product Care

Store horizontally in moderate humidity (50-60% RH), away from direct heat sources. Our custom crating provides ideal storage until first use.

We recommend our traditional hide glues for authentic results, or modern cyanoacrylates from our Glues & Adhesive range for convenience.

Competitive archers should use our arrow straighteners before each tournament, while traditional archers may check every 50-100 shots.