Privacy Policy

As precise as arrow fletching, as trustworthy as bowstring tension

At TrueBowGear, we value your privacy with the same care we apply to crafting traditional archery equipment. This policy explains how we collect, use, and protect your personal information when you visit our workshop at truebowgear.com.

1. The Data We Collect

Like selecting the perfect arrow spine, we only gather necessary information:

• Order Details: Your name, shipping address, contact information, and payment details (processed securely through our payment gateways)
• Bowyer’s Correspondence: Emails and messages sent to our customer service team
• Workshop Visits: Technical data including IP address, browser type, and pages visited (through cookies and analytics)
• Equipment Preferences: Product interests and wish lists to better serve your archery needs

2. How We Use Your Information

Every piece of data serves a purpose, just as every component of a bow has its function:

• To fletch and deliver your orders with precision
• To respond to your inquiries with the speed of a well-released arrow
• To improve our workshop (website) and traditional archery offerings
• To send occasional newsletters about new bows, arrows, and archery techniques (only with your consent)
• To prevent fraud with the vigilance of an archer guarding their quiver

3. Data Sharing & Disclosure

We treat your information with the same discretion as an archer’s stance:

• Service Partners: Sharing only necessary details with delivery services and payment processors
• Legal Requirements: When required by UK law or to protect our workshop from harm
• Never Sold: We do not trade or sell your data to third-party marketers

4. Data Storage & Security

Your information is protected with the same care we apply to storing fine yew bows:

• Encrypted storage using 256-bit SSL technology
• PCI-DSS compliant payment processing
• Regular security audits like checking a bow’s tiller
• Data retention only as long as necessary for service or legal requirements

5. Your Rights as an Archer

You maintain control, just as you would with your draw:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request removal of your data (where applicable)
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we use your data

To exercise these rights, contact our bowyer’s team at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies as strategically as fletching guides an arrow:

• Essential Cookies: For basic functions like adding items to your quiver (cart)
• Performance Cookies: To improve our workshop’s layout and speed
• Marketing Cookies: Only with consent, to show relevant archery equipment

You may adjust cookie settings in your browser, though some features may not fly true without them.

7. International Transfers

While we serve archers globally (excluding some Asian and remote regions), your data is primarily processed in the UK with appropriate safeguards.

8. Policy Updates

We may update this policy as our workshop evolves. Significant changes will be announced like a royal archery decree.